Phong Nguyen

Collaborated with a team of over sixteen members to develop an internal platform, resulting in a 30‑40% improvement in the company’s operational efficiency through enhanced data management and analytics capabilities.

Collaborated with a team of over twenty‑five members to develop a HIOaaS platform, resulting in a 15‑20% enhancement in business management through Continuous Insights, Intelligence, and Automation across the IT enterprise.

Served as sub-leader and overseeing code reviews and guiding team members, designed databases achieving over 90% data synchronization with the front-end, implemented front-end solutions that significantly enhanced user engagement by over 30-40%, conducted testing with over 80% issue resolution, provided training to increase team adaptation by 20-30%, facilitated daily meetings improving task completion by 15-20%, effectively communicated with customers to resolve 30-40% of issues in interactions, and documented processes to improve knowledge accessibility by over 20-30%.

Collaborated with a team of over six members to develop an e‑commerce platform for offers, stores, restaurants, and food, resulting in a 30‑35% increase in user engagement for ordering from numerous local restaurants and shops.

Collaborated with a team of over two members to develop a gamified application, resulting in a 15‑20% increase in team motivation through engaging gamification elements designed to incentivize active participation.

Designed databases achieving over 90% data synchronization with the front-end, implemented front-end solutions that significantly enhanced user engagement by over 30-40%, conducted testing with over 70% issue resolution, provided training to increase team adaptation by 15-20%, facilitated daily meetings improving task completion by 10-15%, effectively communicated with customers to resolve 30-40% of issues in interactions, and documented processes to improve knowledge accessibility by over 20-30%.

Collaborated with a team of over fifteen members to develop a smart virtual switchboard system for businesses, resulting in a 20‑30% reduction in call costs, integrating CRM for customer management, providing free internal calls, and an approximately 15‑20% increase in revenue.

Collaborated with a team of over seven members to develop a no‑code platform for mobile applications, resulting in a 70‑75% reduction in creation time while streamlining processes for product showcasing, branding management, operations, and customer connections.

Designed databases achieving over 90% data synchronization with the front-end, implemented front-end solutions that significantly enhanced user engagement by over 30-40%, facilitated daily meetings improving task completion by 10-15%, and documented processes to improve knowledge accessibility by over 15-20%.